Frequently asked questions

Relocator

What services does Relocator offer?

Relocator provides a concierge experience to people who are moving into a new home. Our Concierge team will help transfer or set-up home media services (such as phone, television, internet, and home security), offer an online moving checklist to keep movers organized, and provide resources to help transfer utilities and research community services.

What is included in the concierge call?

Our Relocator Concierge will give you a courtesy call to help you transfer your TV, internet, home security services, find a mover and more. With a single 15 minute phone call, new homebuyers can speak to a friendly and knowledgeable concierge who will educate them on the best home services available, discuss pricing and service options, activate services, schedule installation times, suggest moving companies and other services to bring your new home to life.

What is included in the Community Resources?

Connect to resources to help you transfer utilities (electric, gas, water, garbage), forward mail, explore your new school district, child care needs, nearest hospital, DMV locations, and parks and recreation.

What is the Preferred Partner Community?

We will connect you with local pros for your home improvement, repair services, or maintenance needs. We have partnered with local companies to provide you free quotes based on your needs.

What is the cost of Relocator?

Relocator is free of charge. Ask your Real Estate Professional on how to get signed up.

How can Relocator afford to provide this service for free?

Relocator has agreements with local and national respected home service providers who pay us a fee to market and sell their services for them. Under this model, consumers pay nothing for the services provided by Relocator. The cost is free, and the convenience is priceless.

What is the difference between Relocator and Home Connection check?

Relocator is for people who are moving. Home Connection Check is for people who are not moving. Some of the services we provide are only pertinent to people moving from one home to another, like connecting you with a Moving company.

Home Connection Check

What is the Home Connection Check?

We are a time and money saving personal concierge, who are expertly trained to know exactly which option is best for your needs without overselling you on services. We compare multiple packages and services from numerous providers that we represent in your service area within a matter of minutes.

What is included in the concierge call?

With a single 15 minute concierge phone call, a friendly and knowledgeable concierge will educate you on the best home communication services available, discuss pricing and service options, activate services, and schedule installation times.

What providers do we partner with?

We’ve partnered with the nations top internet, video, phone and home security providers, such as Xfinity, CenturyLink, Frontier, Charter Spectrum, Direct TV, Dish, Time Warner Cable, and Mediacom.

What is the cost for the Home Connection Check?

Home Connection Check is free of charge. The companies we represent compensate us when we sign you up. Of course, you will still have to pay the providers for the products or services that you order. The cost is free, and the convenience is priceless.

Preferred Partner Community

What is the Preferred Partner Community?

We are a service that connects you with local pros for your home improvement, repair services, or maintenance needs.

How do I connect with the local pros?

We have partnered with local companies to provide you quotes based on your needs. Once you submit your service request, you will receive a call from our partners with your free quote.

What services do you provide?

We have partners with many services such as handyman contractors, house cleaning, carpet & duct cleaning, flooring, asphalt & concrete, landscaping and lawn care, painting, and much more.

What is the cost for the Preferred Partner Community?

Preferred Partner Community is free of charge. The companies we partner with compensate us when you choose their services. Of course, you will still have to pay the providers for the products or services that you order. The cost is free, and the convenience is priceless.